Gain the freedom to work from anywhere.

BREAKS THAT BOOST: HOW 5 MINUTES AWAY CAN IMPROVE TRANSCRIPT ACCURACY

by Heidi

Scopists are masters of focus. You dive into a transcript, headphones on, fingers flying, and before you know it, hours have passed. While this deep concentration is a strength, it often comes at a cost: mental fatigue, eye strain, stiff shoulders, and, perhaps most importantly, an increased risk of errors.

The truth is that staying glued to the screen doesn’t always lead to higher productivity. In fact, research shows that strategically stepping away for even a few minutes can sharpen your accuracy, reduce mistakes, and help you finish work faster. In this article, we’ll explore why breaks matter, how to reset in just five minutes, and the science behind why these mini-pauses are worth building into your day.

WHY BREAKS MATTER

Mental Fatigue and Accuracy

Scoping is highly detail-oriented work. Every word, every punctuation mark, every formatting choice matters. But like any muscle, the brain tires after extended periods of concentration. When mental fatigue sets in, attention slips. The result? Small errors that you might have caught earlier in the day start to slip through.

Think about the last time you pushed through a long session without pausing. Did you notice yourself rereading lines, rewinding audio more often, or second-guessing decisions? That’s fatigue showing up in your workflow. Breaks serve as a reset button, giving your brain a chance to recover and return to the task with fresh energy.

Physical Strain

The body tells the same story. Hours of sitting can lead to back, neck, and shoulder pain. Staring at a screen strains your eyes, making it harder to notice subtle mistakes. Over time, this doesn’t just affect accuracy, it impacts your overall health and ability to work sustainably. A five-minute break helps combat these physical stressors before they build up.

THE 5-MINUTE RESET

One of the best things about breaks is that they don’t need to be long or elaborate. Just five minutes is enough to recharge your brain and body. Here are a few practical resets that fit seamlessly into a scopist’s day:

Stretch it out: A simple yoga pose, a shoulder roll, or standing to touch your toes gets blood flowing and relieves muscle tension.
Step outside: Even a quick walk to the mailbox or a few breaths of fresh air can lift your energy and mood.
Hydrate: Refilling your water glass gives you a natural pause and keeps you alert.
Deep breathing: Close your eyes, inhale slowly through your nose, and exhale through your mouth. A few rounds of mindful breathing can calm stress and sharpen focus.

The key is intentionality. These are not wasted minutes, they are investments in productivity and accuracy.

PROOF IT WORKS

Backed by Research

Cognitive science backs up what many scopists have discovered through experience: breaks improve performance. Studies on workplace productivity show that people who take regular, brief breaks maintain higher levels of accuracy and efficiency over longer stretches of time compared to those who power through without pause.

The Pomodoro Technique, a popular time management method, is built on this principle. By working in focused sprints (typically 25 minutes) followed by short breaks, people can maintain concentration without burning out. The structure prevents fatigue from undercutting accuracy.

A Scopist’s Perspective

For scopists, the benefits are clear and immediate. Fresh eyes catch errors that tired ones miss. A quick reset helps maintain consistency throughout long transcripts. The difference might be just a few minutes, but the payoff shows up in cleaner edits, fewer rewinds, and greater confidence in your finished work.

Heidi, a scopist and cofounder of Scoping International, shares:

“I used to push through long stretches without moving, and by the end of the day, I was exhausted and frustrated. Once I started using the Pomodoro Technique, working for 25 minutes and then taking a short break, I noticed my accuracy went up. I caught things I would have missed before. Plus, I didn’t feel drained at the end of the day. Those little breaks make a huge difference.”

BUILDING BREAKS INTO YOUR ROUTINE

Experiment with Timing

Everyone’s rhythm is different. Some scopists may find that a 5-minute break every 30 minutes works best, while others prefer longer sessions with fewer pauses. The key is to experiment and notice when your focus starts to slip. That’s your signal to step away.

Set Reminders

It’s easy to lose track of time while immersed in a transcript. Tools like phone alarms, calendar notifications, or productivity apps can nudge you to take breaks before fatigue sets in.

Shift Your Mindset

Many scopists feel guilty for stepping away, as if breaks are unproductive. In reality, they are the opposite. By preventing errors and improving efficiency, breaks save you time in the long run. Think of them as part of your workflow, not a disruption to it.

BREAKS ARE NECESSARY TO RESET YOUR FOCUS

Breaks aren’t a luxury for scopists, they’re a necessity. Just five minutes of intentional rest can reset your focus, sharpen your accuracy, and protect your health. Instead of pushing through fatigue, experiment with integrating short pauses into your workflow.

Next time you feel your concentration slipping during a transcript, don’t force yourself to keep going. Step away, stretch, breathe, or grab a glass of water. Then come back and notice the difference: clearer focus, better accuracy, and a smoother scoping session.

As Heidi discovered with her Pomodoro practice, productivity isn’t about grinding harder, it’s about working smarter. Sometimes, the smartest move you can make is to take a five-minute break.

WHY EVERYONE IS AFRAID OF THE SEMICOLON (AND WHY YOU DON’T HAVE TO BE)

by Coralie

The Semicolon Stigma

If punctuation marks had personalities, the semicolon would be that mysterious guest at the party, you know they’re interesting, but you’re not quite sure how to approach them. Many people, even experienced writers, avoid semicolons because they feel intimidating. They’ve been called overly formal, complicated, or just plain unnecessary.

But here’s the truth: semicolons aren’t scary. They’re actually simple, practical tools that can make your writing clearer and more professional. If you’ve ever hesitated mid-sentence, unsure whether to commit to a period or try stretching things out with a comma, chances are the semicolon was exactly what you needed.

For scopists and transcript editors, mastering semicolons isn’t just a grammar flex, it’s a way to untangle messy testimony, elevate clarity, and show confidence in your edits.

What Is a Semicolon?

At its core, a semicolon (;) is a connector. It links two closely related ideas in a single sentence. Think of it as punctuation glue: stronger than a comma, not as final as a period.

But to use it correctly, there are a few ground rules:

Rule 1: The Pie Test

Each side of the semicolon has to be a complete sentence with its own subject and verb.

I love pie; I do not love cake.
It is true that it’s Sam’s fault; it’s also true that it’s Sally’s fault.

Rule 2: No Conjunctions Allowed

If you’re already using and, but, or yet, you don’t need a semicolon.

I love pie, but I do not love cake.
It is true that it’s Sam’s fault, but it’s also true that it’s Sally’s fault.

Rule 3a: Keep It Connected

This one’s a little subjective. A semicolon is meant to show connection. If the two sentences don’t have a clear link, a period is the safer choice.

I love pie. I don’t like riding bikes, so I often take my car to the store to get the pie.
It is true that it’s Sam’s fault. It’s true that the law places the burden on Sally even though Sam was involved.

Some court reporters prefer to avoid the subjectivity and just use periods. That’s fine! But when the connection is clear, a semicolon is, in Margie’s words, “preferable and more sophisticated.”

Rule 3b: Parallel Parking for Sentences

Semicolons work best when both sides of the sentence are balanced in structure.

I love pie. I don’t love cake because it’s dense and gives me a tummy ache.
I love pie; I do not love cake.
It is true that it’s Sam’s fault; it is also true that it’s Sally’s fault.

Conjunctive Adverbs, The Fancy Connectors

Another place where semicolons shine is before conjunctive adverbs—words like however, therefore, moreover, in fact, hence, thus, plus. These words link two complete thoughts, and they need a semicolon before them when they’re joining independent clauses.

Examples:

I love pie; however, I do not love cake.
It is true that it’s Sam’s fault; in fact, it’s also true that it’s Sally’s fault.

Margie’s tip: A conjunctive adverb is a word that can start a sentence but never start a conversation. (You’d never open a chat by saying, “However…”).

Quick note: Sometimes a comma follows the adverb. If the adverb is longer than two syllables (however, therefore, moreover), use a comma. Short ones (so, hence) don’t need it.

I was hungry; therefore, I baked a pie.
She was tired; hence she went home early.

If the adverb is tucked inside the sentence rather than at the beginning of the clause, you don’t need the semicolon.

I love pie; I do not love cake however.
It is true that it’s Sam’s fault; it’s also in fact true that it’s Sally’s fault.

Lists Gone Wild

Semicolons are also lifesavers when you’re working with complicated lists, especially lists that already contain commas. Without semicolons, these lists turn into a confusing mess.

Examples:

I’ve lived in Seattle, Wa.; Portland, Or.; Pine Bush, N.Y.; and Le Perray, France.
I visited Dr. Solomon, a cardiologist; Dr. Banks, a general surgeon; and Dr. Rosset, a psychologist.

Notice how the semicolons make it clear where one list item ends and the next begins. Without them, that last sentence could easily be misread as a visit to six doctors instead of three.

Why Scopists Should Care, Clarity Is Everything

In transcript editing, punctuation isn’t decoration, it’s navigation. The way you punctuate determines whether testimony is clear or confusing.

Semicolons are especially helpful when you’re dealing with:

Long or complicated witness statements
Sentences with multiple moving parts
Places where you want to show connection without cluttering with extra words

Using a semicolon demonstrates confidence. It says, “I understand this sentence, and I know exactly how to present it clearly.” That confidence not only improves readability but also elevates the professionalism of your work.

**When Not to Use a Semicolon, The Danger Zone**

Like any tool, semicolons can be misused. Here are the main pitfalls:

Don’t use it between a dependent and an independent clause.
- ? Because the attorney objected; the judge agreed.
- ? Because the attorney objected, the judge agreed.
Don’t use it as a stand-in for a colon.
- ? She only had one goal; to win the case.
- ? She only had one goal: to win the case.

Don’t toss semicolons in just to sound fancy. They’re for clarity, not flair.

You’ve Got This

Semicolons aren’t pretentious; they’re purposeful. You don’t need to use them in every paragraph, but knowing how and when to use them gives you more control over your writing and editing. For scopists and transcript editors, that means cleaner transcripts, stronger client trust, and more polished final work.

So the next time you’re caught between a comma and a period, take a breath. The semicolon might be exactly the pause you need.

Bonus Tip from Coralie, The Artistry Angle

Think of the semicolon as a thoughtful pause, not a full stop. It’s the glue that holds two strong ideas together. I often tell my students that when they feel tempted to drop in a comma because the two sentences “belong” together, pause and check: are both sides independent clauses? If so, that’s your moment to use a semicolon.

What I love about this is that it honors both grammar and intuition. You’re following the rules, but you’re also listening to the rhythm of the sentence. That’s where the artistry of editing begins.

YOUR FIRST YEAR AS A SCOPIST – WHAT TO EXPECT

by Heidi

The anxious excitement when you embark on a new adventure – we know all too well. For you, our new graduate, you took that big leap of faith as you started to train as a scopist. And now after you are done with your classes and you’ve passed your final, it’s time to start making the big bucks.

Well, first, let us say congratulations on finishing your scoping course! You probably think the hard work is done. We’d like to say, think again 😉 Don’t worry, you’re not alone. We thought the same. But just as you finish the final exam and get your passing grade, there is more work to be done, and that is the business of building your own scoping business.

We all came to this scoping career from a different road. And each journey came with pros and cons that had something to teach us. Rachel entered the world of scoping as a court reporting student and found her passion in developing software best practices and coaching new scopists. Coralie discovered scoping as a career after moving to a new country and training to become a proofreader. And Heidi was introduced to scoping through Coralie one day as they talked about finding well-paying, interesting work that they could do from anywhere.

After years working as scopists, the Scoping International team started talking about where scoping could eventually take them and how learning to scope could help so many people they knew. Before they knew it, they found themselves developing curriculum and working towards launching their online education platform.

And that’s where you come in – fellow lifelong learner in search of a new job that can pay the bills and offer you the flexibility to work from anywhere. We are so happy you are here and that you’ve committed to finishing the course. So, let’s talk about what comes next.

Once you’ve finished the final exam and gotten feedback from the instructors, it’s time to set up your business. Now, because you can be located anywhere in the world while scoping, it’s up to you to do your due diligence and find out what guidelines and laws are in place for people in your position. And for that reason, setting up your legal business will look different for each one of you.

Checklist for Setting Up Your Business

Name your company
Set up socials
Open a business bank account
Set up an app or account that can handle international payments such as PayPal, Zelle, or a US bank account if living abroad

Networking and Making Connections

Now it’s time to network and develop your connections. Hopefully, you started to do this while you were still taking the course. This career is one built on relationships. So the interactions you have with your instructors and peers while attending drop-in sessions really are the foundation of your professional relationships. You learned a lot about this in your final section of The Complete Scoping Course, but let us remind you, we cannot emphasize enough how much your connections matter. This industry is tight-knit, and your interpersonal skills will help you stay in demand.

Skills that will help you be successful:

Be responsive
Take the initiative
Show courage in trying new things
Be flexible
Show integrity
Stay humble

We really recommend connecting with a mentor early on in your career. Finding a scopist or a court reporter that is willing to take you under their wing will help you grow strong and fast. Scoping International is proud to provide this support for free to their students and graduates at the monthly drop-in coaching sessions. These sessions provide a safe place to ask questions and get feedback, and it’s a good place to network as well.

Constructive feedback is essential as you work on your workflow and your speed. As you work with different court reporters, you will start to define your niche. Maybe you decide to specialize in medical cases, tobacco or asbestos trials, or you might find that your niche defaults to the niche of the court reporter you like working with best. When you work closely with one or two court reporters, you build your skills in learning the different preferences of each reporter.

We cannot emphasize enough that your instructors at Scoping International are here to support you through the whole process.

Heidi, one of the instructors at Scoping International, recounts her first six months as a scopist. She says, “It was an extreme learning curve mostly due to the fact that the online scoping school I went to didn’t cover some of the basic things I needed to know to actually work as a scopist, such as sending and receiving files. This experience led me to seek out a network elsewhere. It was a struggle, but I was able to reach out to other working scopists and students to fill in the holes.” The Scoping International team insisted their student experience should be different than what was already on the market. That is why they are available for consultations and encourage all their students to attend the free monthly drop-in to ensure they are prepared for the start of their new career.

It’s not uncommon to struggle a bit when you start your own business, especially if you’ve never done anything entrepreneurial before. It takes a lot of tenacity to build your own business, but the benefit of building a scoping business is there is plenty of work. That is one thing you won’t have to worry about. By taking the initiative and building a good reputation with your first few clients and continuing to have that personal integrity as you gain experience, you will never be short of work.

One of Scoping International’s graduates, Abby, remembers her first months as a scopist. She says, “I started the course while I was working as a cleaner and rather clueless about scoping and English grammar, but I came out of the course with the ability and confidence to start my own scoping business that became successful within just a few months. Abby, from two years ago, thought the life I lead now was nearly impossible. The connections and marketing advice were truly priceless and really helped me get my business to a successful place.”

Notice that Abby wasn’t an overnight success. That’s an important detail not to miss. Reaching your business goals may take some time, but with the support of the Scoping International team, you will learn to navigate the industry and hone your skills within your first year of working.

We are curious about your first year as a scopist, whether you are a Scoping International graduate or not. Leave us a comment below and tell us about your experience.

THE ANNUAL SCOPING INTERNATIONAL SCHOLARSHIP PROGRAM

by Heidi

Every year as spring begins, we find ourselves at the threshold of scholarship season. At Scoping International, it is a time we eagerly anticipate, for it allows us to reaffirm our commitment to uplifting individuals worldwide through education.

We have held steadfast to the belief that education should be accessible to all, regardless of geographical location or economic circumstance. Whether you are a retired teacher, a digital nomad, or a devoted stay-at-home mom or dad, we recognize that the pursuit of knowledge knows no boundaries.

In a world where economic disparities persist and educational opportunities remain unevenly distributed, we envision a future where individuals from all walks of life can harness their potential and pursue fulfilling careers. Through our comprehensive Complete Scoping Course, we aim to equip aspiring scopists with the skills and knowledge necessary to thrive in today’s digital landscape.

Our dream is simple, to foster a global community of scopists empowered to create their own paths, support their families, and find fulfillment in their work, regardless of where they reside or their financial means.

The annual Scoping International Scholarship Program embodies our unwavering commitment to this vision. Each year, we are honored to offer one full scholarship and two partial scholarships to deserving candidates. The application window opens during Q2 and the recipients are announced at the beginning of Q3.

We invite individuals from every corner of the globe to apply, regardless of their background or circumstances. Whether you’re embarking on a new career path, seeking to enhance your skill set, or simply yearning for a fresh opportunity, we welcome your application.

To apply, candidates are invited to submit a compelling personal essay of 500 words or less, sharing their personal journey and explaining why they believe they are deserving of the scholarship. Whether you choose to highlight your aspirations, recount your challenges, or articulate your passion for scoping, we eagerly await to read your stories.

Applications are distributed via email and to apply all you need to do is fill out the personal information and then attach your essay. The team at Scoping International carefully considers each application and then conducts interviews with the short list of candidates. We strive to award the scholarship to those that are deserving and committed. Please consider your participation seriously as it’s not our goal that these scholarships end up unused. We encourage you to spread the word to friends, family, and colleagues who may benefit from this opportunity. Together, let’s ensure that education remains accessible for all.

Typically, the Complete Scoping Course can be started at any time but please note that scholarship recipients must enroll and be prepared to commence the course by September 1 of the year they apply.

As we embark on this journey together, we extend our heartfelt gratitude to each member of our community for your unwavering support. Your belief in our mission fuels our determination to make a difference, one scopist at a time.

For the latest updates and announcements, be sure to follow us on Instagram and Facebook @scopinginternational.

Thank you for joining us on this transformative journey.

Warm regards,

The Team at Scoping International

BEHIND THE SCENES WITH A SCOPIST

by Rachel

In the world of court transcripts, where the mundane meets the bizarre — occasionally — lies a
realm where scopists embark on adventures sometimes that are akin to the game of “Never
Have I Ever.” Did you ever play that game growing up?

Here’s a BTS of the transcript. Ready?

Picture this: A defendant, determined to outwit the system, adds in major complications for me
by weaving his own let’s call it “G” language in with English, his first language.

Instead of the English word “twenty,” he introduces us to the highly cryptic G language version,
“twigenty.” When I first heard it, I played the audio again and again and thought to myself, “Is he
speaking Italian?” Not quite.

This defendant, trying his level best to prove that his intelligence is far superior to any
government official secretly listening to his calls, peppered his speech with the letter ‘g,’
rendering his recorded jail phone calls a confusing puzzle for the uninitiated, namely me.

However, the veteran government official helped me out four lines down by interpreting every
single word in high detail. After all, according to him, he spent dozens and dozens of hours
listening to the defendant’s G language.

Needless to say, I secretly giggled and then began cackling at how silly this was and how
desperate this made the defendant look to the official, the jury, his legal advisor, the judge, and
anyone within earshot, including myself.

This official recited every word in English with a very flat, unamused, monotone delivery that
made me laugh for the next 40 pages of this “Never Have I Ever” transcript.

As a scopist, tasked with the very serious duty of transcribing the sometimes untranscribable
spoken word, I found myself thrust into eight hours of deciphering gibberish. Each ‘twigenty’
(twenty) and ‘phugone’ (phone) added a layer of intrigue to an already quirky transcript full with
made-for-TV content. Did I mention the defendant was representing himself? It was like
decoding a secret language spoken by criminals cosplaying kindergarten children during recess.

But amidst the chaos and confusion, there was a measure of fun that I had in all this madness. I
contacted the court reporter to ask how on earth she wanted me to handle these words. Her
answer was simple, phonetically and leave a check at each place. After some more giggles, I
did just that.

Each stroke of the keyboard, in that section, felt like unraveling a cryptic clue in a story that
would lead the victim of this crime to hopefully getting justice and prove to this short-sighted
criminal that they weren’t as clever as they thought they were with, fingers crossed, a jury
returning a guilty verdict.

The defendant’s linguistic game transformed a routine job into one of my favorite “Never Have I
Ever” transcripts.

Oftentimes while scoping, challenges are not hurdles to overcome but rather opportunities for
creativity and amusement. Whether it’s deciphering a defendant’s linguistic games or navigating
the complexities of legal jargon, punctuation, style, and format, every transcript is a story waiting
to be told by the skilled record keepers, court reporters, with us, scopists and proofreaders, by
their side.

So the next time you find yourself knee-deep in a sea of gibberish — transcripts or life —
remember this: Embrace the quirks, enjoy the eccentricities, and let the curiosity and
commitment to a well-kept record guide you through the world of scoping. After all, in the game
of “Never Have I Ever,” every transcript is a wild card waiting to be played.

If you haven’t already checked out our free assessment to determine whether or not you are up for all of the gibberish, eccentrics, and legal jargon of scoping, click on the link and find out for yourself today.

HOW TO BUDGET AS A FREELANCER

by Coralie

One big concern that comes up when one is considering pursuing a freelance career is what about benefits, like health insurance, retirement, vacation?

While the faculty here at Scoping International are not claiming to be financial experts, by any means, we do have a few years of freelancing under our belt, and we’re happy to pass along some gems we’ve gleaned from our personal experiences. Here are some tips to consider when deciding if scoping will work for you, especially if it is your or your family’s sole income.

Plan for the ups and downs

A factor that can cause a lot of hesitation when we’re deciding if we want to let go of the 9:00 to 5:00 lifestyle is letting go of the predictable income. While freedom and flexibility call to us, not knowing exactly how much will land in your bank account is definitely something that can give us pause, and that is a completely valid concern. There are ups and downs in this career, absolutely, and we will not deny that. But you’re the business owner, and just because your monthly income may ride bit of a roller-coaster doesn’t mean your daily heart rate has to.

After you’ve established what your monthly expenses are – your rent/mortgage, food, gas, phone bill, utilities, and so on – add on how much you need to save every month in order to have a buffer. We recommend setting aside at least three months’ worth of saving in order to cover those necessary expenses, six months, if you can do it, is even better. (Note: This is recommended by financial experts even if you are employed.) This is not money for a pair of shoes that just went on sale that you have to have. This is money you do not touch unless you haven’t earned enough to cover your monthly expenses. If you need to dip into this account, fill it back up the next time your monthly income is exceeding your expenses.

Budget in health care

In some parts of the world, you may have to cover your own medical costs. Do research regarding where you live to find a health care plan that covers your needs. Then add those costs to your monthly expenses. In places like the U.S., if you end up having a high-deductible plan, you may be able to take advantage of services like the Health Savings Account, where you can put away pre-taxed dollars to cover out-of-pocket medical costs, including deductibles.

Budget in your retirement savings

Once you have your buffer in place and your health insurance squared away, it’s time to tackle your retirement savings. In places where retirement is funded by the individual, there are sometimes programs that can help you increase that bank account. In the U.S., there are programs such as S.E.P.-IRA, Solo 401(k), and Roth I.R.A. accounts that can assist you in setting aside money for your golden years.

Budget in your vacation

Decide how much time you would like to take off, calculate your earnings for that time and spread that out over 12 months. Add in that cost to your monthly expenses, set up a vacation-time savings account, and pay yourself paid time off. And guess what? You decide how much time you take off every year. How cool is that!?

You’re the boss

And there are advantages and disadvantages with that. On the positive side, because you’re the boss of a job that allows you to decide how much you want to work, after looking over your expenses and taking our Complete Scoping Course, you have the ability to earn what is needed to cover your costs and decide when you will work to meet those costs. There is incredible freedom and power in that.

That being said, there is no payroll department deducting these costs and putting them into accounts for you. You have to have the discipline to do that for yourself. And, yes, it takes a lot of self-control to set that money aside and be wise with it. Remember, you are paying your future self, whether it’s to have a month off to travel Southeast Asia or to set up your 55-year-old self to retire early, whatever your dream is, you are worth the planning and sacrifice it takes now to reach those dreams. And now, with your new freelance career, you have more power than ever to make those dreams come true.

Start Module 1 of the Complete Scoping Course for free today to take your first step into freedom.

Start for free here

HOW TO STAY HEALTHY AND ENERGIZED WHILE WORKING AT A DESK

by Heidi

In today’s fast-paced world, many of us spend long hours sitting at our desks, whether for work, studying, or browsing the internet. Prolonged sitting can lead to various health issues, including stiff muscles, poor posture, and decreased energy levels. Incorporating simple stretching exercises into your daily routine can help counteract the negative effects of sedentary desk work and promote overall well-being. That’s what we try to do at Scoping International, but let’s face it, we all can use some helpful reminders to get up and move. Here are some effective at-home desk stretching exercises that will help you stay healthy, energized, and productive. Give them a try right now.

Sitting for extended periods can cause tension and stiffness in the neck and shoulders. To relieve this tension, try the following exercises:

Neck Roll
Sit up tall and gently tilt your head to one side, bringing your ear towards your shoulder. Slowly roll your neck in a circular motion,bringing your chin to your chest and then to the other shoulder. Repeat 5-10 times in each direction.

Shoulder Shrugs
Lift both shoulders towards your ears and hold for a few seconds. Relax and repeat 10-15 times. This exercise helps release tension in the upper back and shoulder area.

Sitting with poor posture can lead to rounded shoulders and a tight chest. These stretches will open up your chest and improve your upper back mobility:

Chest Opener
Stand or sit up tall with your arms extended behind you, interlacing your fingers. Gently squeeze your shoulder blades together as you lift your hands away from your back. Hold for 15-30 seconds and repeat 3-5 times.

Seated Twist
Sit with your feet planted firmly on the ground and your spine tall. Place your right hand on the back of your chair and twist your torso to the right, using your left hand to support the twist. Hold for 20-30 seconds and repeat on the other side.

Typing and using a mouse for prolonged periods can strain the wrists and forearms. These stretches will help alleviate discomfort and prevent repetitive strain injuries:

Wrist Extension and Flexion
Extend your arm in front of you, palm facing up. Use your other hand to gently bend your wrist, pointing your fingers towards the floor. Hold for 15-30 seconds, then flex your wrist, pointing your fingers towards the ceiling. Repeat 3-5 times on each hand.

Forearm Stretch
Extend your right arm straight in front of you, palm facing down. With your left hand, grab your fingers and gently pull them towards your body until you feel a stretch in your forearm. Hold for 15-30 seconds and repeat on the other arm.

Sitting for long periods can lead to tight hips and a weak lower body. Incorporate these exercises to keep your lower body active and flexible:

Seated Leg Extensions
Sit on the edge of your chair and extend one leg straight out in front of you. Flex your foot and hold for 10-15 seconds, then point your toes and hold for another 10-15 seconds. Repeat on the other leg for a total of 3-5 sets.

Hip Flexor Stretch
Stand tall and take a step forward with your right leg, keeping your left leg behind you. Bend your right knee and lower your left knee towards the ground. Lean slightly forward to feel a stretch in the front of your left hip. Hold for 20-30 seconds and switch sides.

These few simple stretches can improve your overall health, and the welcomed break from staring at the computer screen will even give your eyes a “stretch.” Incorporating these at-home desk stretching exercises into your daily routine will allow you to continue being productive and limber while pumping out the pages. A healthy body is a happy body.
Tell us which stretches you like doing at your desk.

EASY TIPS FOR SURVIVING IN A WORK FROM HOME DESK JOB

by Heidi

In today’s digital age, more and more people find themselves working in sedentary desk jobs from the comfort of their homes. While the flexibility and convenience of remote work are undeniable, it also presents a unique set of challenges, particularly when it comes to maintaining self-care routines. Sitting for prolonged periods, lack of physical activity, and the blurring of boundaries between work and personal life can take a toll on both our physical and mental well-being. However, with a mindful approach and intentional habits, it’s possible to thrive in a sedentary desk job while prioritizing self-care.

Scoping International wants the best for our students and graduates. We are here to support you and make sure that your new scoping career enhances your life. So in this blog, we’ll explore practical strategies and effective self-care practices that can transform your work-from-home experience.

Prioritize Ergonomics: Creating an ergonomic workstation is crucial for maintaining good posture and reducing the risk of physical strain. Invest in a comfortable chair that supports your back and promotes proper alignment. Adjust the height of your desk and monitor to ensure that your screen is at eye level. Consider using a standing desk or incorporating movement breaks to break up long periods of sitting.
Incorporate Physical Activity: Counterbalance the sedentary nature of your job by incorporating physical activity into your daily routine. Schedule regular exercise breaks throughout the day, such as stretching, yoga moves, or short walks. Utilize fitness apps or online workout classes to stay motivated and engaged. Even small activities like taking the stairs instead of the elevator or doing household chores can make a difference.
Practice Mindful Breaks: Take intentional breaks during your workday to recharge your mind and prevent burnout. Engage in mindfulness practices like deep breathing exercises, meditation, or simply stepping away from your desk and focusing on the present moment. Use these breaks to disconnect from work-related stressors and engage in activities that bring you joy, such as reading a book, listening to music, or pursuing a hobby.
Establish Boundaries: Maintaining a healthy work-life balance is crucial when your workspace merges with your living space. Set clear boundaries between your work and personal life by defining specific working hours and creating a designated workspace. Avoid checking work-related emails or engaging in work tasks outside of your defined work hours. Create a shutdown ritual that signals to your body that the workday is over, i.e., power down your computer, tidy your workspace, or turn off the light at your desk. Embrace the freedom of remote work by intentionally scheduling time for leisure activities, spending time with loved ones, or pursuing personal interests.
Nourish Your Body and Mind: Proper nutrition is essential for sustaining energy levels and maintaining focus throughout the workday. Plan and prepare healthy meals and snacks in advance to avoid relying on quick and unhealthy options. Stay hydrated by keeping a water bottle at your desk and making it a habit to drink regularly. Additionally, prioritize getting enough sleep each night to support overall well-being and cognitive function.
Foster Social Connections: Working from home can sometimes feel isolating, so it’s important to nurture social connections. Schedule virtual coffee breaks or lunch dates with colleagues to maintain a sense of camaraderie. Engage in online communities or join professional networks related to your field to connect with like-minded individuals. Social interactions, even in a virtual setting, can boost morale and provide a sense of belonging.
Seek Variety and Stimulate Your Mind: Stagnation and monotony can contribute to a lack of motivation and creativity. Seek variety in your work tasks by exploring different projects or taking up new challenges. Set aside time for learning and professional development to stimulate your mind and expand your skill set specific to scoping. Have you considered joining Margie Holds Class? What about subscribing and/or regularly watching educational YouTube channels on grammar? Engage in creative activities like painting, writing, or playing a musical instrument during your leisure time to promote mental well-being.

We know what it’s like to get in the “five more pages” trap. While a sedentary desk job at home may pose challenges to self-care, by implementing these techniques, you will ensure the longevity of your career as a scopist, boost productivity, and therefore profitability, and ensure scoping enhances rather than takes over your life.

Happy scoping!

HOW TO EFFECTIVELY STUDY EVEN IF YOU ARE BUSY

by Heidi

Studying is an essential part of the learning process. Whether you are in school, pursuing a career, or simply expanding your knowledge, studying is a vital aspect of achieving your goals. However, studying can be challenging and overwhelming at times. Therefore, it’s important to have effective study tips to help you stay on track and achieve your goals. Here’s some tips we put together so you can achieve success in the Complete Scoping Course.

Create a schedule: One of the most effective study tips is to create a schedule. You should allocate specific times for studying and stick to it. Maybe you have heard it called “time block.” This helps to create a routine, which is essential for long-term success. Moreover, having a schedule ensures that you are making time for everything else in your life, such as work, family, and social activities – we’ll talk more about work-life balance in a future blog.
Find a quiet place to study: Another important study tip is to find a quiet place to study. Distractions can be a major obstacle to effective studying. TURN OFF YOUR NOTIFICATIONS! It’s important to find a quiet and comfortable environment where you can focus. This could be your local library, your favorite coffee shop, or even a designated study area in your home.
Use the Pomodoro technique: The Pomodoro technique is a time-management method that helps you stay focused and motivated while studying. The technique involves breaking your study sessions into 25-minute intervals, followed by a 5-minute break. This method has been proven to increase productivity and reduce procrastination. Did you know that for the majority of us, our attention diminishes after 20 minutes. You’re not doing yourself any favors by trying to break any world records here. Stick to the 25-minute intervals and you’ll see an overall increase in memory retention, that means satisfaction in retaining all those grammar rules!
Take breaks: It’s important to take regular breaks while studying. Your brain needs time to rest and recharge, and taking breaks can help improve your focus and concentration. However, it’s important to use your breaks wisely. When you have been working or studying on a computer, instead of scrolling through social media or watching TV, try doing something active, such as taking a walk or doing some stretches. Your brain will thank you, and so will your eyes.
Use active learning techniques: Active learning techniques involve engaging with the material you are studying actively. This could involve taking notes, summarizing information, creating flashcards, or teaching the material to someone else. Active learning techniques have been shown to be more effective than passive learning techniques, such as reading and highlighting. I wrote out flashcards for every single grammar rule in the book. Let me tell you, it worked!
Stay organized: Staying organized is essential for effective studying. This involves keeping track of your assignments, notes, and deadlines. You should also keep your study materials organized and easily accessible. This can help reduce stress and improve your focus. Try to set a completion date for the course, then after looking at all the modules in the Complete Scoping Course, map out when you want to accomplish them. This then leads to the next point…
Stay motivated: Finally, it’s important to stay motivated while studying. Set realistic goals for yourself and reward yourself when you achieve them. Surround yourself with positive influences, such as supportive friends and family. Moreover, remember why you are studying and the benefits it will bring you in the long run. Don’t forget to reward yourself once in a while for big accomplishments, like passing that grammar final and then graduation!

In conclusion, effective studying requires discipline, focus, and motivation. By using these study tips, you can improve your chances of success and achieve your goals. Remember to create a schedule, find a quiet place to study, use the Pomodoro technique, take breaks, use active learning techniques, stay organized, and stay motivated. With these tips, you can make studying a more productive and enjoyable experience.

We would love to hear what techniques you have been using while studying for the Complete Scoping Course. Follow us on Instagram at @scopinginternational and send us a DM. We’d love to hear from you! Happy studying!

HOW TO DEAL WITH NEGATIVE FEEDBACK

by Coralie

All right, buckle up and get ready for a wild ride! We’re about to share a story that will make you laugh, cry, and maybe even cringe a little bit. But don’t worry, it’s all worth it because it’s going to help you learn how to turn negative feedback into a long-term client. So, grab some popcorn and get ready for a tale about how Nordstrom turned into a Walmart for a hot minute.

Forty years ago, a man rolled a pair of tires into a Nordstrom department store in Fairbanks, Alaska. The Nordstrom employee, Craig, asked the man how he could help despite the fact the man was bringing car parts into a store that sells high-quality clothing, shoes, and makeup. Imagine his surprise when the man said he wanted to return the tires!

The customer insisted he had bought them at that location, which of course is a bit absurd. The thing is Nordstrom had bought the location of a store that used to sell everything from towels and linens to automotive supplies. That company had a guarantee policy that he could bring back the tires at any time.

Most of us, understandably, would scoff at the idea of accepting the tires and giving the man money for them. How would that even work? But Craig was amazing at customer service. He saw things from the customer’s perspective. The man had driven over 50 miles to return the tires. Craig was flexible and resourceful. He called a tire company and got some information on how much the tires would be worth. Then he accepted the tires and gave the man money in the estimated amount of their worth.

From Nordstrom’s blog itself, we learn how this story helps us if we are willing to step back, take a hit, and use the power of responding instead of reacting in order to turn a potential lost client into one who will keep coming back every week with a job for you to scope:

“Lost over the years is the exact dollar amount the customer received in exchange for those tires, but no doubt it’s been earned back a thousand times over when you consider the scope and resonance of the story today. In fact, the tire story has become so important to our culture, we even hang tires in some of our stores and break rooms as a reminder of our commitment to our customers.”
Nordstrom.com/blog

Here’s the thing, good customer service, we mean really, really excellent customer service is a thing of the past. Each one of us regularly experiences a customer service representative saying, “There’s nothing we can do for you. Sorry.” And that’s it. There is not an ounce of empathy, understanding, or compassion for the frustration you feel as a customer when you’re trying to get help or aren’t satisfied with your purchase. “The customer is always right” motto no longer exists. And I think all of us, as customers, really miss that, if we’re fortunate enough to be old enough to remember it!

Now, how does this story relate as you build your own business as a scopist?

There will come a day when you get negative feedback. It sucks. We know. We’ve all experienced it. You are human. We are human. And we all make mistakes.

So right now, accept the fact that it will happen and read on to get our checklist of what to do in order to turn that client who might be ready to continue their search to find a great scopist into a super loyal client who provides you steady work for years to come.

Breathe. We know it sounds silly, but this is really important. As soon as you see that you’ve made a mistake or are accused of making a mistake, your flight or fight response kicks in, and that is not a state in which you can recover the situation.
Step away from your phone or computer. Give yourself a minimum of 30 minutes before you reply. You’re much more likely to do more damage if you reply immediately than the teeny, tiny delay of 30 minutes would do.
Read the email again once you’re sure you’re out of flight or fight . Find what they are talking about in the transcript. Look it over and understand what the mistake was and if it was your fault.
Come from a place of gratitude when you start to compose your response. Thank them for taking the time to let you know what happened. Really, that is huge of them. Some people would ghost you and you’d never know what happened or why. This is an opportunity for you to learn something, to check yourself and make sure you’re focused when you work. They are giving you the gift of growth. So sincerely thank them for their feedback.
Acknowledge their feelings. Most often, when you get negative feedback, the client is NOT happy. They often have big feelings in the moment that they are writing out their message to you. You most likely do exactly the same thing when you’re upset by an experience or a product you’ve purchased. Think about how you would feel if you were in their position.
Apologize. Once you’ve thanked them and acknowledged them, say you are sorry. We understand that this isn’t easy for everyone. But this is a really important step in repairing the damage you caused.
Make it right. Think about what you can do to make this right for them. Depending on the situation, it may be offering to read over the transcript free of charge, offering to relisten, offering a discount, or even offering to not charge them at all for the job if the mistake is grave and damaging enough.

Yes, we know it hurts to offer to give away money or time. That’s why we told you the Nordstrom story. The money or time you lose out on will come back and then some if you use the tools above. You will not only keep your client, you will bolster your reputation in the industry. Ask yourself: Do you want to be a Nordstrom or a Walmart? Behave accordingly.

Dealing with negative feedback is not easy, but it is an essential skill to master if you want to keep your clients and maintain a good reputation. We hope that our story has shown you the importance of turning negative feedback into a positive outcome and how it can help you gain a long-term client. Remember, there’s always room for improvement.

In Section 9 of our Complete Scoping course, you’ll find valuable insights on how to keep your clients once you get them. At Scoping International, we care deeply about your success and reputation, and we’re here to help you become a five-star-rated scopist.

So, don’t wait any longer and register for Module 1 for FREE and get started on your journey to becoming a successful scopist.

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